1. Introduction
WareSwift prioritizes the security and confidentiality of all client data. We are dedicated to protecting the privacy of information collected, stored, and processed through our proprietary warehouse management and fulfillment software.
2. Scope
This policy applies to all data received, stored, processed, or transmitted through WareSwift’s platform and associated warehouse operations for clients who sell on major online platforms (e.g., Amazon, Walmart, TikTok …).
3. Data Collection and Usage
WareSwift collects the following categories of data to fulfill its warehousing and fulfillment services:
- Seller Information: Company name, contact details, billing details.
- Customer Information: Names, shipping addresses, contact details.
- Order Details: Products purchased, order history, shipping preferences.
Data is collected exclusively for providing warehousing, packaging, labeling, and shipping services and will not be used for any other purposes without explicit consent.
4. Data Storage and Protection
- Encryption: All sensitive data at rest and in transit is encrypted using industry-standard encryption protocols (AES-256 encryption).
- Access Control: WareSwift employs strict role-based access control (RBAC) to ensure only authorized personnel can access relevant data.
- Data Centers: WareSwift stores data in secure, compliant data centers that meet stringent security standards (e.g., SOC 2, ISO 27001).
5. Security Measures
- Regular Security Audits: Quarterly security assessments and annual penetration tests conducted by independent third-party experts.
- Secure Software Development: Implementation of security best practices and regular vulnerability assessments in our software development lifecycle.
- Incident Response: Clearly defined incident response plan to handle data breaches swiftly and transparently.
6. Data Sharing and Third Parties
WareSwift does not sell or rent data. Data sharing with third-party service providers (e.g., logistics providers, shipping carriers) is strictly limited to the necessities required to complete fulfillment operations.
Third-party providers must comply with WareSwift’s strict privacy standards and contractual obligations to ensure data security.
7. Compliance and Regulatory Obligations
WareSwift complies with all applicable laws and regulations, including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other relevant international privacy standards
8. Data Retention and Deletion
WareSwift retains data only as long as required for legitimate operational purposes or by law. Clients may request data deletion at any time, subject to legal and regulatory retention obligations.
9. User Rights
Clients have the right to:
- Access personal data held by WareSwift
- Request corrections or updates to their data
- Request deletion of their data
- Request restriction of processing or object to processing of their data
Requests can be submitted via email to contact@wareswift.com.
10. Training and Awareness
All WareSwift employees undergo regular data security and privacy training to ensure awareness and adherence to company policies and best practices.
11. Updates to this Policy
WareSwift reserves the right to update this policy to reflect changes in technology, law, or operational requirements. All clients will be promptly notified of significant updates.
12. Contact Information
For questions regarding data security or privacy, please contact:
WareSwift Privacy Officer Email: contact@wareswift.com Phone: +1-405-283-6789 Address: 3000 W. Memorial Rd., Oklahoma City
Effective Date: Jan 1st, 2021